PT Indoprima Bionet

commitment

Our Vision

PT. Indoprima Bionet is a company that plays an active role in the distribution of medical devices and services, through excellent service, business partnerships and supported by reliable technology by prioritizing quality, and competitive prices and can create public trust in the services provided.

Medical Devices

Excelent Services

Business Partnership

Reliable Technology

Quality Assurance

Competitive Prices

Our Mission

Supporting the National Health Development Program through the provision of medical devices and services.

Conducting extensive marketing throughout the region.

Having extensive marketing throughout Indonesia.

Having skilled human resources, creating a conducive work atmosphere and always participating in maintaining personal honor and the company's image.

Making a professional, reliable and independent company entering the era of globalization.

Being able to develop market opportunities, and being innovative in seeing market conditions and needs.

Our Quality

Every complaint and report of unwanted effects will be handled by sending a technician to check the complaint that occurred.

After the device has been carefully checked by the technician, repairs will be made. When repairs have been made but the device is still not functioning normally, our technician will take the device to the available workshop, upon arrival at the workshop the technician will make a report about the complaint that has not been resolved.

The technician will report to the factory, if within 3 x 24 hours the complained item cannot be repaired, then we will lend the item of the same type to the consumer until the item is repaired and ready to be reused.

So far there have been no reports of unwanted effects for devices used by patients. If there is a report of unwanted effects, we will follow up on the report as best we can, in accordance with applicable provisions.